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Jay Kolbet-Clausell, MSW

Community Health Worker CHW

Dedicated administrative and community management professional with over 20 years experience building operations, fostering inclusive networks, and listening to mission-driven organizations. Jay coordinates diverse groups, manages communication, and leverages tech to enhance collaboration and auditable impact.

  • Compile data into dynamic reports to improve decision making
  • Train staff and volunteers with varying technology backgrounds
  • Write funding plans and accountability procedures for stakeholders
  • Produce engaging multi-media training materials

Experience

Strategies Platform LLC, CHW Instructor and Founding Member, 2024 – present

  • Wrote state approved curriculum for Foundational CHW training.
  • Facilitated live courses with community colleges and clinics in rural areas.
  • Selected & implemented communications to schedule over 600 volunteers at a faith-based overnight shelter.
  • Implemented online classroom and data apps using Moodle, caseplan.org & CiviCRM.

Nevada Community Health Worker Association, Program Director, 2021 – 2024

  • Oversaw all operational aspects of a growing public health program, supervising a team that expanded from 1.5 to 12 FTE and over 70 contractors.
  • Secured and managed grants and fundraising for an $8.4M budget, ensuring compliance and detailed financial reporting.
  • Built and maintained a custom CRM database for over 2,500 community health stakeholders to track services, streamline monthly reporting, and coordinate follow-up across multiple state and federal projects.
  • Recruited and supported students from diverse backgrounds, with over 30% representation from each rural, African American, and Hispanic communities.
  • Served as a liaison between stakeholders including Medicaid, managed care organizations, nonprofits, and government boards, facilitating clear communication and collaborative, reportable outcomes.

Reno Initiative for Shelter and Equality, Board President, 2013 – 2021

  • Provided grant writing and operational oversight for an organization with a $2M annual budget.
  • Handled sensitive case management coordination for housing clients and fielded phone calls for fundraising, emergency, and non-emergency responses.
  • Recruited and trained executive staff to manage over 60 employees and 700 volunteers.

Washoe County Sheriff's Office, Detention Services Unit, Social Work Intern, 2019 – 2020

  • Co-facilitated housing unit tours
  • Advised providers to create a regional case management tool and program integration
  • Built collaborative community events

Neighborhood Network of Northern Nevada, Americorps VISTA, 2016 – 2017

  • Coordinated volunteer management for large-scale community events, mobilizing over 200 volunteers for fundraisers supporting seniors and people with disabilities.
  • Advanced asset-based community development strategies through stakeholder engagement and partnership building.

Volunteering

Rotary Club of Reno Midtown, Rotarian, Sergeant at Arms, 2008 – present

  • Serve in clerical and procedural leadership roles, managing meeting protocols and member coordination.
  • Design and maintain business process systems to support collaborative club projects and community initiatives.

Relief Work, 2001 – 2006

  • Program education for those serving people with disabilities in the USA and abroad
  • Hurricane Katrina and resettlement efforts in the American South

Education

University of Nevada, Reno, NV

  • Master of Social Work, May 2020
  • Bachelor of General Studies in Liberal Arts, May 2010

University of Phoenix, Phoenix, AZ

  • Bachelor of Science in Management, January 2010

Technology & Training Skills

Software & Systems

  • Microsoft Windows OS
  • Office Suite
  • Microsoft Azure
  • Microsoft 365
  • Word
  • Excel
  • Access
  • PowerPoint
  • Google Drive
  • Google Tag Manager
  • Google Analytics
  • Google Maps
  • Adobe Photoshop
  • Illustrator
  • InDesign
  • Acrobat
  • Notepad++
  • Video Editors
  • Browser Configuration
  • Browser Applications
  • CoreFTP
  • Ubuntu OS
  • Virus and Spyware Management
  • Android OS
  • Quickbooks
  • Visual Studio

Web & Development

  • Umbraco CMS (.Net Framework CMS)
  • CSS
  • CSS3
  • HTML
  • HTML5
  • Email Templates
  • Javascript
  • PHP Maintenance
  • Mobile Responsive Design
  • Open Source Integrations
  • .NET
  • ASP
  • ASP.NET
  • Web Apps
  • Bootstrap

Community Systems & Outreach

  • CiviCRM
  • Moodle LMS
  • eGrants
  • Search Improvement
  • Content Development
  • Authoritative Research
  • Social Media
  • Facebook Group Management
  • Online Commerce
  • Online Banking
  • Motivational Staff Training
  • Community-Based and Academic Group Facilitation