Jay Kolbet-Clausell, MSW
Community Health Worker CHW
Dedicated administrative and community management professional with over 20 years experience building operations, fostering inclusive networks, and listening to mission-driven organizations. Jay coordinates diverse groups, manages communication, and leverages tech to enhance collaboration and auditable impact.
- Compile data into dynamic reports to improve decision making
- Train staff and volunteers with varying technology backgrounds
- Write funding plans and accountability procedures for stakeholders
- Produce engaging multi-media training materials
Experience
Strategies Platform LLC, CHW Instructor and Founding Member, 2024 – present
- Wrote state approved curriculum for Foundational CHW training.
- Facilitated live courses with community colleges and clinics in rural areas.
- Selected & implemented communications to schedule over 600 volunteers at a faith-based overnight shelter.
- Implemented online classroom and data apps using Moodle, caseplan.org & CiviCRM.
Nevada Community Health Worker Association, Program Director, 2021 – 2024
- Oversaw all operational aspects of a growing public health program, supervising a team that expanded from 1.5 to 12 FTE and over 70 contractors.
- Secured and managed grants and fundraising for an $8.4M budget, ensuring compliance and detailed financial reporting.
- Built and maintained a custom CRM database for over 2,500 community health stakeholders to track services, streamline monthly reporting, and coordinate follow-up across multiple state and federal projects.
- Recruited and supported students from diverse backgrounds, with over 30% representation from each rural, African American, and Hispanic communities.
- Served as a liaison between stakeholders including Medicaid, managed care organizations, nonprofits, and government boards, facilitating clear communication and collaborative, reportable outcomes.
Reno Initiative for Shelter and Equality, Board President, 2013 – 2021
- Provided grant writing and operational oversight for an organization with a $2M annual budget.
- Handled sensitive case management coordination for housing clients and fielded phone calls for fundraising, emergency, and non-emergency responses.
- Recruited and trained executive staff to manage over 60 employees and 700 volunteers.
Washoe County Sheriff's Office, Detention Services Unit, Social Work Intern, 2019 – 2020
- Co-facilitated housing unit tours
- Advised providers to create a regional case management tool and program integration
- Built collaborative community events
Neighborhood Network of Northern Nevada, Americorps VISTA, 2016 – 2017
- Coordinated volunteer management for large-scale community events, mobilizing over 200 volunteers for fundraisers supporting seniors and people with disabilities.
- Advanced asset-based community development strategies through stakeholder engagement and partnership building.
Volunteering
Rotary Club of Reno Midtown, Rotarian, Sergeant at Arms, 2008 – present
- Serve in clerical and procedural leadership roles, managing meeting protocols and member coordination.
- Design and maintain business process systems to support collaborative club projects and community initiatives.
Relief Work, 2001 – 2006
- Program education for those serving people with disabilities in the USA and abroad
- Hurricane Katrina and resettlement efforts in the American South
Education
University of Nevada, Reno, NV
- Master of Social Work, May 2020
- Bachelor of General Studies in Liberal Arts, May 2010
University of Phoenix, Phoenix, AZ
- Bachelor of Science in Management, January 2010
Technology & Training Skills
Software & Systems
- Microsoft Windows OS
- Office Suite
- Microsoft Azure
- Microsoft 365
- Word
- Excel
- Access
- PowerPoint
- Google Drive
- Google Tag Manager
- Google Analytics
- Google Maps
- Adobe Photoshop
- Illustrator
- InDesign
- Acrobat
- Notepad++
- Video Editors
- Browser Configuration
- Browser Applications
- CoreFTP
- Ubuntu OS
- Virus and Spyware Management
- Android OS
- Quickbooks
- Visual Studio
Web & Development
- Umbraco CMS (.Net Framework CMS)
- CSS
- CSS3
- HTML
- HTML5
- Email Templates
- Javascript
- PHP Maintenance
- Mobile Responsive Design
- Open Source Integrations
- .NET
- ASP
- ASP.NET
- Web Apps
- Bootstrap
Community Systems & Outreach
- CiviCRM
- Moodle LMS
- eGrants
- Search Improvement
- Content Development
- Authoritative Research
- Social Media
- Facebook Group Management
- Online Commerce
- Online Banking
- Motivational Staff Training
- Community-Based and Academic Group Facilitation