Jay Kolbet-Clausell: Resumé
Team Facilitator
I am a passionate capacity builder. I strengthen community care networks to divert people from expensive and intrusive interventions and link them to resources through integrated mentorship, compiled research, & focused service. My teams produce essential outcomes.
- Compile data into dynamic reports to improve decision making
- Train staff and volunteers with varying technology backgrounds
- Write grant text and accountability procedures for stakeholders
- Produce engaging multi-media training materials
EXPERIENCE
Strategies Platform LLC, Founder, 2024 - current
- Educational and database software development
- Implemented Moodle and CiviCRM apps for online classroom and data
Nevada Community Health Worker Association, Program Manager, 2021 – 2024
- Secured public health grants and private fundraising for an $8.4M budget over 3 years
- Expanded and promoted the 40-hour CHW training by selecting and developing an online classroom
- Recruited a diverse student population >30% Rural, >30% African American, >30% Hispanic
- Supervised a growing team from 1.5 FTE to 12 FTE and over 70 contracted frontline staff
- Presented bills to governor appointed boards and elected legislators achieving unanimous approval
- Negotiated conversations and monthly reporting between diverse stakeholders using a custom CRM
- Coordinated health systems spanning Medicaid, managed care, fee-for-service, and nonprofit models
Reno Initiative for Shelter and Equality, Board President, 2013 – 2021
- Structured comprehensive organizational policies to support a $2M annual budget
- Handled case management for housing voucher clients exiting homelessness
- Recruited & trained executives who effectively manage over 60 employees & 700 volunteers
- Fielded phone calls for fundraising, emergency, and non-emergency responses
Washoe County Sheriff's Office, Detention Services Unit, Social Work Intern, 2019 – 2020
- Co-facilitated housing unit tours
- Advised providers to create a regional case management tool and program integration
- Reconciled human factors towards technology adoption and ADA compliance
Neighborhood Network of Northern Nevada, Americorps VISTA, 2016 – 2017
- Advanced asset-based community development strategies
- Coordinated over 200 volunteers for Pumpkin Palooza and host the website
Licensed real estate support for residential and commercial clients, 2011 – 2015
- Overhauled communication and data processes for nationwide real estate teams
- Represented residential and commercial clients in real estate transactions
PROJECTS
Customer Relationship Management and Data Collection Software
- Database with over 2,500 Nevadan Community Health Worker Stakeholders
- Monthly reporting for services provided in community, clinical, and behavioral health settings
- Single-stream coordinated follow-up across a dozen unique federal and state projects
Rotary Club of Reno Midtown, Rotarian, 2008 – Current
- Served as a board member and the Sergeant at Arms
- Designed, developed, and maintained business process systems collaborators
TECHNOLOGY MANAGEMENT
Software
Microsoft Windows® OS, Office Suite, Microsoft Azure, Microsoft 365, Umbraco CMS (.Net Framework CMS), Word, Excel, Access, PowerPoint, Google Drive, Google Tag Manager, Google Analytics, Google Maps, Adobe® Photoshop, Illustrator, InDesign, Acrobat, Notepad++, Video Editors, Browser Configuration, Browser Applications, CoreFTP, Ubuntu OS, Virus and Spyware Management, Android OS, Quickbooks, Visual Studio, CiviCRM, Moodle LMS
Internet
eGrants, Search Improvement, Content Development, Authoritative Research, Social Media, Facebook Group Management, Online Commerce, Online Banking, CSS, CSS3, HTML, HTML5, email templates, Javascript, PHP maintenance, Mobile Responsive Design, Open Source Integrations, .NET, ASP, ASP.NET, Web Apps, Bootstrap, Motivational Staff Training
EDUCATION
University of Nevada – Reno, NV
- Master of Social Work, May 2020
- Bachelor of General Studies in Liberal Arts, May 2010
- Graduate Student Association, Elected Council Member
- University Student Tech Fee Committee, Voting Member with $4M budget
University of Phoenix – Phoenix, AZ
- Bachelor of Science in Management, January 2010
